Effective Date: 01/10/2025
Last Updated:01/10/2025

This Privacy Policy explains how Nutriveta Animal Foods Private Limited (“Nutriveta Feeds”) collects, uses, shares, and protects information when you use this ordering portal (“Portal”).

1) Information We Collect

We may collect the following information 

      Account Information: Name, business name, email, phone number, GSTIN (if provided), password (encrypted), billing and delivery address.

• Order Information: Products ordered, quantities, invoices, delivery preferences, order history, and communications related to orders.

• Usage & Device Information: IP address, browser type, device identifiers, pages visited, and cookies for login sessions and security.

2) How We Use Your Information

We use your information to: Create and manage dealer/customer accounts Verify dealer registration and approvals

• Process orders, invoices, dispatch updates, and delivery coordination

• Provide customer support and respond to queries

• Maintain portal security, prevent fraud, and improve user experience

• Meet legal, accounting, and tax compliance requirements

3) Sharing of Information

We do not sell your personal information. We may share data only when necessary with:

• Service providers (platform/hosting, analytics, messaging, logistics/transport partners) to operate the Portal and fulfill orders

• Regulators / legal authorities when required to comply with law, court orders, or government requests

4) Cookies

We use cookies to enable core portal functions (login, session security, and site performance). You can disable cookies in your browser, but some features may not work correctly.

5) Data Retention

We retain personal and transaction data as required for business operations, audits, and statutory compliance, and delete/anonymize it when no longer necessary.

6) Your Rights & Choices

You may request access, correction, or deletion of your profile data (subject to legal retention requirements) by contacting us.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No system is 100% secure, and you use the Portal at your own risk.

8) Contact