Delivery Info

This Portal works on an order request → confirmation → dispatch model to ensure reliable supply and controlled offline payment processing.

How Delivery Works

1. Place Order Request (logged-in dealers)

2. We confirm stock availability, route, and dispatch plan

3. Offline payment confirmation (if applicable)

4. Dispatch and LR/shared tracking details sent via WhatsApp

5. Delivery and acknowledgement at destination

Dispatch Cut-Off

Orders confirmed before [2:00 PM] may dispatch same/next working day (subject to stock and route).

Minimum Order Quantity (MOQ)

• Standard MOQ: [e.g., 20 bags / 1 ton]

• Remote routes may require higher MOQ or shared truck planning.

Delivery Location & Unloading

• Delivery is up to vehicle reachable point

• Unloading is customer responsibility, unless otherwise agreed.

Reporting Delivery Issues

• Report transit damage/shortage within 24 hours of delivery with photos/videos and invoice/LR details.